FREQUENTLY ASKED QUESTIONS
IF YOU HAVE MADE IT TO THIS PAGE PLEASE NOTE THAT THIS PAGE IS UNDER CONSTRUCTION AND WILL NOT BE LIVE UNTIL LATE 2019
What do we do in a lesson?
Is my child safe?
Yes. All teachers and staff that operate within the Off Centre Dance Co Building and the WSPC business must have completed an up to date working with children check. If you wish to check this information for your specific teacher please contact us.
Can I take fortnightly lessons?
Our Lessons are weekly only. We find the best education comes from weekly constant practise. We do have breaks during school holidays to give our brains and voices a rest.
What ages do you cater for?
Kindermusik is focused for ages from 0-7. Students that are older are able to progress into our private or group music classes with WSPC which run outside of the Kindermusik Program
How do I get billed and pay?
Our fees are super easy! When you enrol you will be provided with your monthly amount which will be debited on the 1st of each month. The studio does not accept cash payments. Upon enrolment you will be asked to provide your credit card (or visa debit card) information for payments.
What is the cost of lessons?
Our pricing information is available on our pricing page! Please check there for up to date information.
Monthly billing? What about the months that there are holidays? Do I still pay?
Our monthly price has taken into account that there are weeks without lessons during holidays. Your payments are averaged over the year.
What is the benefit of monthly fees?
Our all inclusive monthly fees means you never have to spend any extra money on ‘extras’ that are added throughout the year. This gives you peace of mind and you can budget for other things. Also the debits are regular, the same time each month. No more having to wonder if the payments are on a pay week or not. There are additional Optional Kindermusik items such a instruments and take home materials that are available for sale during lessons.
Are lessons private?
Our Kindermusik lessons are group based however these held in our back studio which is not visible from the outside of the studio.
Who is Off Centre Dance Co?
Off Centre Dance Co is another business that operates alongside WSPC. WSPC operates separately and you are not considered an Off Centre Dance Co student if you take lessons with WSPC. If you wish to also take lessons at Off Centre Dance Co you can find more information on their website http://www.offcentredanceco.com.au
Can I try one class or do I have to commit to the whole term?
WSPC offers a 30 day money back guarantee if you decide that our Kindermusik lessons are not for you however we confident that you will love it. Check out our guarantee here.
How do I cancel lessons?
In the event that lessons can not be continued you must notify us in writing to email@example.com. As lessons are paid in advance you are welcome to continue lessons until the end of that month. All inclusions that have not been received or redeemed are fortified and no refunds will be provided.
How do I register for classes?
You can register on our website and go straight onto our waiting list. A teacher will contact you asap to confirm your class.
Enrol by clicking here!
Where are you located?
What time are your classes on?
What happens if I miss a class?
Our Kindermusik classes are open to any student that is currently enrolled. As long as there are spaces available in that class. So if you miss a class you are able to join any of the same class running during the week.
Can parents sit in and watch the lesson?
We invite all parents to participate in our Kindermusik lessons. In most cases it is necessary.
Do the kids learn real instruments?