TERMS AND CONDITIONS
Monthly fees will be debited from your nominated account or credit card on the 1st or 15th of the month.. These fees will then be scheduled to be direct debited from your nominated account by INTEGRAY PAY or credit card by 'STRIPE’ regardless if class is attended or not.
Fees must be paid 1 month in advance. For students joining after February 1st.
Students that are absent due to illness or for any other reason, MUST notify their teacher as soon as possible. In the case that the call is not answered, please text your teacher with your message.
Sick days - If a student is sick, a makeup lesson can be scheduled. You are allowed 1 makeup lesson per term, makeup credits do not carry on to the following term. A Special Make-up day will be announced per term for students to catch up on missed lessons if an earlier time can not be agreed upon. If you can not make the makeup-day your lesson is forfeited.
No refunds will be issued under any circumstances aside from our money back guarantee.
Fees must be paid regardless of attendance.
Parents are not permitted to enter classrooms unless invited. Please wait in parents waiting room or outside the studio for the classes to be over.
If a parent wishes to speak with a teacher, please do so at the beginning of class as to not affect the lessons after.
Students must be ready to enter class on time. It is advised to arrive approximately 10 minutes before your allocated class time. Lateness will be deducted from class time as to not affect the lessons after.
Patrons must agree to pay the amount of all owing invoices for classes taken or agreed to take as per these terms and conditions. Failure to honour payment will result in debt recovery proceedings at your expense.
In the event that lessons can not be continued, you must notify us in writing and provide 30 days notice.
For students that start mid term, fees for that term will be charged pro-rata for the amount of days into that month so you are always ahead. This will mean your first debit may be higher than expected however the second debit will be as normal.