TERMS AND CONDITIONS 

 

Fees & PAYMENTS

  • Fees at WSPC are considered as “Instalments”. Each enrolment year consists of 12 equal instalments which are direct debited monthly. The yearly enrolment period is from February 2019-January 2020.

  • Fees will be debited from your nominated account or credit card on the 1st of the month. These fees are debited from your nominated account by INTEGRAPAY or credit card by STRIPE.

  • Fees are paid 1 month in advance.

  • No refunds will be issued under any circumstances aside from our money back guarantee. 

  • Fees must be paid regardless of attendance.

  • Patrons must agree to pay the amount of all owing invoices for classes taken or agreed to take as per these terms and conditions. Failure to honour payment will result in debt recovery proceedings at your expense.

  • For students that start mid term, fees for that term will be charged pro-rata for the amount of days into that month so you are always ahead. This will mean your first debit may be different from expected however the second debit will be as normal.

  • In the unfortunate event that a direct debit attempt fails a $10 fee will be added to your account.

  • Your monthly fee takes into account weeks were lessons do not occur (i.e January and other school holidays) - spreading equal payments over 12 months is designed to keep your monthly fee as low as possible.



LESSONS

  • If a parent wishes to speak with a teacher, please do so at the beginning of class as to not affect the lessons after.

  • Students must be ready to enter class on time. It is advised to arrive approximately 10 minutes before your allocated class time. Lateness will be deducted from class time as to not affect the lessons after.

  • Parents are not permitted to enter classrooms unless invited. Please wait in parents waiting room or outside the studio for the classes to be over.

  • Students will be provided with all tools required for the lesson and are required to bring their music folders with them to each lesson.



COMMITTMENT & CANCELLATIONS

  • By enrolling into a lesson you are reserving the teachers time for that lesson. It is an expectation of WSPC that you attend all lessons.

  • If a student is sick and unable to attend a lesson, a makeup credit will be issued to your account. A special make-up group lesson will be announced per term for students with a makeup credit. If you can not make the group makeup lesson your makeup credit is forfeited.

  • Makeup credits will not be issued for missed classes that are not caused by legitimate sickness or unexpected emergencies.

  • Only 1 makeup credit will be issued per term and will not be rolled over to the following term.

  • Extended periods of sickness without explanation or absence may result in your lesson being cancelled and open to the next student on the wait list.

  • Lesson cancellations can be easily organised through the student/parent portal or you may contact your teacher directly.

  • Lesson enrolment is on-going and students will be automatically enrolled into the following term/years lessons.

  • In the event that lessons can not be continued you must notify us in writing to accounts@wspc.com.au and provide 1 months notice. As lessons are paid in advance you are welcome to continue lessons until the end of your notice period. All inclusions that have not been received or redeemed are fortified and no refunds will be provided.

  • The special makeup group lesson may be run by a teacher other than your normal teacher.



Disclaimer: Although Western Sydney Performance Coaching will do everything within their power to help you achieve your goals and dreams, results can not be guaranteed and are predominantly determined by inherent talent, practice, dedication, determination, as well as the resources you chose to allocate to your progression.



These terms and conditions cover WSPC private and group lessons only.

CLICK HERE FOR KINDERMUSIK TERMS AND CONDITIONS

 

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